For In-House Teams Enterprise IT

Run AV ops with a lean team. Without losing visibility.

You're running dozens to hundreds of rooms with the people you already have. APEX is the platform for that. It folds eight SaaS line items (project management, device monitoring, field dispatch, partner portal, CMDB, compliance evidence, service catalog, exec reporting) into one product built for the room, so leadership gets a dashboard instead of a standing meeting and your headcount stays where it is.

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From 3 to 1

PMs to run the same portfolio of rooms

3 sec

to know the boardroom's up before the 9am call

Quarterly

refresh forecasts, so there's no surprise capex ask at fiscal year-end

Based on early production deployment. Your mileage varies by portfolio size and prior tooling.

The consolidation story

Eight licenses, eight integrations, eight partner calls. Or one APEX.

A typical enterprise AV ops stack runs 6-8 SaaS line items at $15K to $200K each per year, plus the integration work to keep them talking to each other. APEX is one license, one partner, one audit trail. It's the slide procurement needs to sign the PO.

Illustrative example, not a guarantee. Actual savings depend on your stack.

See the full 8-category breakdown on the home page

01

Project & install management

Smartsheet, Monday, Asana
02

Device fleet monitoring

NinjaOne, manual Cisco Control Hub logins
03

Field service dispatch

ServiceMax, Salesforce Field Service
04

Partner / subcontractor management

SAP Ariba, email chains, shared drives
05

Asset lifecycle / CMDB

ServiceNow, Lansweeper, Excel
06

Compliance evidence

Vanta, Drata, screenshot folders
07

Service catalog (for managed services)

Notion docs, Word templates
08

Executive reporting

Tableau, PowerBI, monthly status decks

See it work

The product, not a deck.

Live screens from production. This is what your team works in every day.

leadership view

The screen you forward to the CIO. Needs Attention queue, KPIs, project plus budget plus room health.

infrastructure overview

41 devices, 37 online, 4 alerts across 4 offices. Device health summary, model breakdown, per-location pulse. One screen.

APEX Reports with at-risk / needs-attention / on-track project counts and a sortable all-projects table

reports · project health

Every project flagged at-risk, needs-attention, or on-track, with budget burn, schedule, and task progress per project. The screen the CFO actually asks for.

audit log

Every action: timestamp, user, IP, category, severity. 954 entries searchable; CSV export · coming soon. SOC 2 evidence in one filter.

The job

Five things in-house AV / IT teams need that off-the-shelf PM tools don't do.

A generic PM tool thinks you're running construction jobs. You're running a portfolio of rooms that has to work every morning, on a budget that's never quite enough, for a leadership team that wants a dashboard instead of a status email.

daily ops automation

Morning room health, automated.

APEX checks the whole portfolio every morning: codecs online, peripherals paired, signage rendering, calendars synced. Your tech walks into a ready queue at 8:45 instead of the EA's phone call at 8:58.

APEX field ops reports showing team workload and partner performance

leaner team

One PM, the work of three.

Team workload and partner performance in one view. Overloaded techs flag themselves. The coordination that used to eat your PM's whole day is now a tile they glance at.

leadership visibility

CFO-ready dashboards, not status emails.

Live portfolio health, the ticket queue by severity, a four-quarter capex forecast, partner scorecards. When the CIO asks how AV is doing, the answer is a link you already have open.

audit-grade trail

Compliance evidence on demand.

Every status change, access grant, partner visit, and config edit is logged with timestamp, user, IP, and action. When SOC 2 / SOX / HIPAA comes around, the package is one export.

partner management

Integrators see only their scope.

Bring your installer, signage partner, or low-voltage sub into APEX on a single-use invite. They land on their own line items, install dates, and drawings, and nothing else. No shared logins.

APEX budget variance report showing planned vs actual with overage flags

refresh forecasting

No more end-of-year capex surprises.

Budget variance per project, line by line. The 12-quarter refresh forecast updates as the fleet ages, so you build the capex plan in October instead of the day before the freeze.

What APEX kills

The meetings and fire-drills you'll stop having.

stops happening

"What's broken in 18E?"

Pre-meeting checks run before every booking. The EA learns about the broken codec from APEX at 8:30, not from the CEO at 9:02.

stops happening

Monday morning sync meeting

The 30-minute status meeting becomes a 5-minute glance at a shared dashboard. Your PM gets that time back to actually fix something.

stops happening

"Did the partner actually show up?"

GPS-stamped site visits, asset tag scans, and EDID test logs prove who was on site, what they did, and when. The audit trail answers the question without anyone calling anyone.

stops happening

Shared "AV Roadmap.xlsx"

The single source of truth lives in APEX. Project pipeline, install dates, partner assignments, budget burn, all in one view. The spreadsheet becomes a CSV export, not the system of record.

stops happening

Six-week audit prep scramble

Every change is logged in real time. When the SOC 2 / SOX / HIPAA auditor asks for evidence, you generate the package in an hour and get the other six weeks back.

stops happening

"We need to hire another AV tech"

The automated checks, partner portal, and audit trail take out the toil that started the headcount conversation. The team handles more without getting bigger.

By vertical

The compliance, the room types, the language.

The AV reality is different in a trading floor and a lecture hall. APEX fits yours.

financial services

Banks, insurance, asset management

Briefing centers and trading-floor displays where downtime costs deals, a SOC 2 plus SOX audit cadence, and partner access that internal audit gets to inspect.

·Pre-meeting EBC pre-flights, never miss a quarterly board call
·Partner portal with redacted BOM, internal pricing stays internal
·Audit trail export for SOX evidence in audit cycle
·RBAC matches the org chart, role-based separation of duties

healthcare

Hospitals, telehealth, payer networks

Telehealth rooms, conference centers, and training labs on a HIPAA evidence cycle, with RMA chain-of-custody for any device that touches an ePHI environment.

·Telehealth room readiness checks before patient blocks
·Partner visit logging with badge + GPS for HIPAA evidence
·Device decommissioning workflow with serial-wipe records
·SAML / OIDC SSO into your IDP · coming soon

tech & saas

Hybrid-work HQ + satellite offices

MTR and Zoom Rooms standardized across cities, a low-toil ops culture, and a Tier-1 / Tier-2 / Tier-3 ticket flow with on-call rotations.

·Standardized room templates, deploy a new office in days
·Cisco plugin live on the dashboard; Logitech in active build, Zoom + Neat coming soon
·Alert routing into Slack / PagerDuty for on-call (Phase 3)
·API and webhooks for the internal-tools integrations you already have coming soon

higher education

Universities & research institutions

Classroom AV, lecture-capture rooms, research labs, and alumni event centers. Mixed partners, multi-decade refresh cycles, and student workers who turn over every spring.

·Classroom readiness check before each class block
·Multi-vendor inventory in one place (Cisco live; Logitech in active build, Crestron + Extron coming soon)
·Refresh forecast over 10-year horizon, line up with capital campaigns
·Six-role RBAC accommodates student workers + permanent staff

A 30-minute walkthrough beats a sales call.

Show us how you run AV ops today and we'll show you the same portfolio in APEX. No deck, no pitch.

Start your 30 days free Schedule a walkthrough

Better with your integrator

partnership model

Already work with an AV integrator? Make them an APEX partner.

The integrator who installed your rooms can run them as an ongoing managed service on APEX (room health audits, pre-meeting checks, firmware compliance, refresh planning) without you adding a head. They get a recurring contract, you keep working rooms. Bring them onto your tenant through the partner program, or run APEX yourself. Same data either way.

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