support & documentation
Everything you need to understand APEX, get work done in it, and reach a human when you want one. All in one place.
Talk to usget help, your way
Chat live, ask the community, or open a ticket. No account needed to start.
Talk to us right now. A real person replies fast during business hours.
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documentation
From the big picture to the technical details.
The full picture: what APEX is, who it's for, and how it works.
Step by step for every task, for your team and your partners.
Architecture, the REST API, security posture, and data model.
How drawings, configs, and closeout docs are tracked per project.
get help
No bots, no phone tree.
Response times, severity levels, and exactly how to reach support.
Questions before you start? Talk to the team that built it.
How your data is isolated, encrypted, and audited.
open a request
We log every request as a ticket and reply by email and in your account. Most questions are answered within one business day.
billing
Update your card, download invoices, or change your plan anytime in the billing portal. Sign in to manage billing.
Every invoice lives in your billing portal and is emailed the moment it is charged.
Open a request above and pick the Billing category, or email [email protected].
Reach out and a human gets back to you fast.